Important: Please read these Terms & Conditions carefully before registering an account or using any service on vvji Casino (vvji.win). By creating an account or placing any wager on the platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not use vvji's services. You must be at least 21 years of age to use this platform in accordance with PAGCOR regulations and Philippine law.
In these Terms & Conditions, the following terms shall have the meanings set out below:
You must be at least twenty-one (21) years of age to register an account and use vvji's services. This is a strict legal requirement under PAGCOR regulations and Philippine law. vvji reserves the right to request proof of age at any time. Any account found to be operated by a person under the age of 21 will be immediately suspended, any winnings forfeited, and funds returned to source in accordance with PAGCOR compliance requirements.
vvji's services are operated under a PAGCOR license for use within the Philippines. Players accessing the Platform from jurisdictions where online gambling is prohibited are solely responsible for determining whether their use of the Platform is lawful. vvji does not represent that use of the Platform is legal in all jurisdictions.
Each individual is permitted to maintain only one (1) registered account on the Platform. Multiple accounts held by the same individual constitute a material breach of these Terms and may result in immediate suspension of all associated accounts and permanent forfeiture of balances therein.
The following persons are strictly prohibited from registering or maintaining an account on vvji: (a) persons under 21 years of age; (b) persons who have voluntarily self-excluded from vvji's platform or any other PAGCOR-regulated gaming platform; (c) employees, directors, or immediate family members of vvji or its licensed game providers; (d) persons acting on behalf of any third party for the purpose of gambling.
When registering an account on vvji, you agree to provide accurate, complete, and current information including your full legal name, date of birth, Philippine address, mobile number, and email address. You agree to maintain and promptly update your registration information to ensure it remains accurate at all times.
You are solely responsible for maintaining the confidentiality of your vvji login credentials. You must not share your username, password, or any two-factor authentication codes with any other person. vvji will not be liable for any loss resulting from unauthorized access to your account caused by your failure to maintain credential security. You must notify vvji support immediately upon becoming aware of any unauthorized access to your account.
vvji is required by PAGCOR to verify the identity of all players prior to processing withdrawals. You may be required to submit a government-issued Philippine ID (e.g., passport, SSS ID, UMID, PhilHealth ID, driver's license), proof of address, and source of funds documentation. Failure to provide satisfactory KYC documentation within a reasonable period will result in the suspension of withdrawal privileges until compliance is achieved.
vvji currently accepts deposits and processes withdrawals via GCash, PayMaya, BDO, BPI, and Metrobank. vvji reserves the right to add, remove, or modify available payment methods at any time. All transactions are denominated in Philippine Pesos (PHP / ₱) unless otherwise stated.
Deposits via GCash and PayMaya are generally credited to your vvji account instantly. Bank transfers may take up to one (1) business day. vvji does not accept deposits from third-party accounts — all deposits must originate from a payment method registered in your own name. Minimum deposit amounts vary by payment method and are displayed at the point of transaction.
Withdrawals are subject to: (a) completion of KYC verification; (b) satisfaction of any applicable bonus wagering requirements; (c) confirmation that the withdrawal method matches the deposit method used, where applicable. vvji reserves the right to request additional documentation before processing any withdrawal. Attempted withdrawal of funds obtained through fraudulent activity will result in immediate account suspension and reporting to PAGCOR.
vvji targets the following processing times: GCash and PayMaya withdrawals — approximately 5 minutes from approval; Bank transfers — 1 to 3 business hours from approval. These are target times and are not guaranteed. vvji accepts no liability for delays caused by third-party financial institutions.
All bonuses, free spins, cashback offers, and promotional credits offered by vvji are subject to specific wagering requirements and conditions, which are published alongside each promotion. By accepting any bonus, you agree to the specific terms attached to that bonus in addition to these general Terms & Conditions.
Bonus funds must be wagered a minimum number of times (as specified in the relevant promotion) before they may be withdrawn. Until wagering requirements are met, bonus funds are not withdrawable. vvji reserves the right to void bonus funds and associated winnings where evidence of bonus abuse, including but not limited to the use of multiple accounts or coordination between players, is identified.
vvji reserves the right to determine the eligibility of any player for any bonus or promotion at its sole discretion, including restricting bonuses based on player history, payment methods used, or geographic location. Bonuses cannot be transferred between accounts.
All games available on vvji are subject to individual game rules published within the Platform. In the event of a conflict between individual game rules and these Terms, the specific game rules shall prevail for matters directly relating to game play. The following general gaming rules apply across all vvji games:
The following conduct is strictly prohibited and will result in immediate account suspension and forfeiture of funds, with the matter being referred to PAGCOR where legally required:
21+ Only: vvji is committed to promoting responsible gaming. Gambling is intended for entertainment purposes only. Please gamble within your means and seek help if gambling is negatively affecting your life.
vvji provides the following responsible gaming tools to all registered players, accessible from the Account Settings panel after login:
By law and PAGCOR regulation, vvji is required to enforce the 21+ age restriction strictly and to cooperate fully with PAGCOR's responsible gaming oversight programs.
All content on the vvji Platform — including but not limited to trademarks, logos, game graphics, software, text, design elements, and the vvji brand name — is the intellectual property of vvji or its licensed third-party game providers and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, reverse engineer, or create derivative works from any portion of the Platform without prior written consent from vvji.
To the maximum extent permitted by applicable Philippine law, vvji's aggregate liability to any Player for any claim arising out of or in connection with their use of the Platform shall not exceed the value of funds held in that Player's account at the time the claim arises. vvji shall not be liable for: (a) any indirect, consequential, or incidental losses; (b) loss of data or service interruptions caused by events beyond vvji's reasonable control, including telecommunications failures, acts of government, or force majeure events; (c) the conduct of third-party payment processors or game providers. Nothing in these Terms limits vvji's liability for fraud or any other liability that cannot be excluded under Philippine law.
vvji collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at vvji.win/privacy-policy. vvji complies with the Philippines' Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. You may exercise your data subject rights — including the right to access, correct, and in certain circumstances delete your personal data — by contacting vvji at the contact details provided in Section 15.
You may close your vvji account at any time by contacting support via live chat. Prior to closure, you must withdraw any remaining balance in your account. vvji may require KYC completion before processing a final withdrawal upon account closure.
vvji reserves the right to suspend, restrict, or permanently terminate your account and cancel any pending transactions or pending withdrawals at any time without prior notice if: (a) you breach any provision of these Terms; (b) vvji is required to do so by a regulator, law enforcement, or court order; (c) vvji reasonably suspects fraudulent, deceptive, or illegal activity on your account; (d) your continued use poses a risk to other players or to the integrity of the Platform.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall first be submitted to vvji's internal dispute resolution process by contacting customer support. If a dispute cannot be resolved through internal channels within thirty (30) days, either party may refer the matter to PAGCOR for mediation in accordance with PAGCOR's published dispute resolution procedures. Any unresolved dispute shall be subject to the exclusive jurisdiction of the courts of the Philippines.
vvji reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Players via the email address or mobile number on file, or via a prominent notice on the Platform, at least seven (7) days prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease use of the Platform and close your account before the effective date.
For questions, disputes, or complaints regarding these Terms & Conditions, or for any responsible gaming support requests, please contact vvji through the following channels:
Every vvji player is protected by PAGCOR's regulatory framework. Our licensing means independent game audits, mandatory player fund protection, and an official dispute escalation pathway through the Philippine government.
All vvji deposit and withdrawal terms are published clearly before any transaction. GCash and PayMaya withdrawals are processed in approximately 5 minutes. No hidden fees, no unexplained holds — just fast, transparent payments.
vvji's identity verification process protects you — not just the platform. KYC ensures that only you can withdraw from your account, and that your funds are never released to an unauthorized third party.
Deposit limits, self-exclusion, cooling-off periods, and session reminders are all available to every vvji player. These tools are required by PAGCOR and built directly into the account dashboard — always one click away.
vvji complies with the Philippines' Data Privacy Act of 2012. Your personal information is never sold to third parties and is handled in accordance with the full vvji Privacy Policy, available on this site.
Questions about these Terms? vvji's support team speaks natural Filipino-English and is available around the clock via live chat. Dispute resolution starts with a conversation — and we're always here for it.
vvji Casino operates under a full PAGCOR license, publishes its terms clearly, and pays out winnings fast. Filipino players deserve a casino that plays by the rules — and that's exactly what vvji is.
Must be 21 or older. Please play responsibly.